Effective Date: July 25, 2025

At Crescent City Local (https://crescentcitylocal.com), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us

When you register an account, submit a business, leave a review, fill out a form, or contact us, we may collect:

• Your name, email address, and phone number

• Business details (name, address, description, images, etc.)

• User-generated content such as reviews or comments

b. Information Collected Automatically

We use Google Analytics to collect data about how visitors interact with our website. This may include:

• IP address

• Browser type

• Pages visited

• Time spent on site

• Referring URLs

We also use cookies and similar tracking technologies. See the “Cookies” section below for more.

2. How We Use Your Information

We use the information we collect from you to operate, maintain, and improve the services we offer on CrescentCityLocal.com. This includes:

• Managing Accounts & Listings: To create and manage user accounts, business profiles, and directory listings.

• Displaying Public Business Information: Information you submit, such as business names, descriptions, and locations, may be displayed publicly in our directory.

• Sending Communications: We may use your email to send newsletters, updates, and promotional content via Mailchimp. You can unsubscribe at any time.

• Improving User Experience: We use tools like Google Analytics to understand how users interact with the site and make improvements accordingly.

• Monitoring Content & Preventing Abuse: To monitor user activity for violations of our terms, prevent spam, detect fraud, and ensure user safety.

• Promoting Local Businesses: Submitted listings and reviews may be featured in articles, posts, or promotions to highlight community businesses.

• Processing Payments: If you purchase a paid plan, we use your information to process transactions securely via our payment processor.

We do not sell your personal data. Your information is only shared with trusted third-party services necessary to operate our platform.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following cases

4. Embedded Content & Third-Party Links

Our site may include embedded content (e.g., YouTube videos, Google Maps) and links to external websites. These platforms may collect data about you. We are not responsible for their privacy practices and encourage you to review their policies.

5. Cookies & Tracking Technologies

We use cookies to:

• Enhance your experience on the site

• Remember login sessions

• Analyze website traffic (via Google Analytics)

We plan to implement a cookie consent banner that gives you control over which cookies are stored.

You can disable cookies in your browser settings, but some features of the site may not function properly.

6. Email Communications

If you opt in to receive updates or promotions, we may send periodic emails via Mailchimp. You can unsubscribe at any time using the link in our emails.

7. Data Retention

We retain your information as long as necessary to provide our services and for legitimate business purposes, including compliance with legal obligations.

You can request deletion of your account and associated data at any time by contacting us at support@localiy.com.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

You have the right to:

• Access or update your account information

• Request deletion of your data

• Opt out of marketing emails

• Withdraw cookie consent (once banner is live)

To exercise any of these rights, contact us at support@localiy.com.

10. Children’s Privacy

This website is not intended for users under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Crescent City Local
Email: support@localiy.com
Website: https://crescentcitylocal.com